Kids Safe TriviaBack to the app

A little help.

Questions, a confusing activity, or something that won’t work?

Email jbaylacc@gmail.com with your device, iOS and app version, and what happened. For a question correction, include its wording and language. Please leave out children’s names and family phone numbers.

How do I change question difficulty?

Open your child’s page and set the minimum and maximum Question ages. Both handles start at their age; choose a younger, older, or wider range. Category selection and Pro do not override that setting.

Does choosing an activity change our usual mix?

In How to play, choosing an activity starts one round immediately. Your usual mix stays the same. To change what the main Play button starts, use Choose an activity on your child’s settings page.

How do we get started?

Choose an animal friend, add an optional child name, and select their age and language. Age sets the starting topics; parents can adjust the learning focus later.

How can my child change players?

Tap the animal and name on Home, then choose an existing child. No parent gate is needed. Each profile keeps its own activity, garden, progress, and play limits. Adding or editing children stays in parent settings.

How do I choose what they practice?

Open parent settings, solve the multiplication gate, and choose your child. Choose an activity selects a topic, a category, or mixed trivia. Learning preferences controls language and category focus.

How does Both work?

English and Spanish learning languages alternate between rounds. Spoken translations are included where available. Menus stay English unless Español is the only selected language. Some language-specific topics differ.

How do play limits work?

On your child’s page, set a daily or weekly activity limit. Started rounds count, even if left early. Days reset at midnight and weeks start Monday; zero means no limit. Limits are available in Free and Pro and are separate for each child.

How do we explore the garden?

Double-tap open garden space on Home to hide the controls. Drag to explore and use the inward-arrow button to return. New garden space opens as completed rounds add plants.

What does Pro add?

All trivia topics, up to six profiles, clock practice, and optional family-name and phone-number activities. Parents enable and customize personal activities in Family learning. The free experience includes trivia, domino counting, and play limits.

Can we play without internet?

Yes. Questions and device narration work offline. Purchases, restoring Pro, and opening website links need a connection.

Why can’t I hear the questions?

Check device volume and parent settings → Sound → Voice. The replay button reads a question again. If a voice sounds unusual, check the language selected for that child.

How do I restore or cancel Pro?

Open the Pro screen in parent settings and choose Restore purchase while signed in with the Apple Account used to buy. For subscriptions, use Settings → your name → Subscriptions. Restoring Pro does not restore deleted local learning progress.

How do I remove family details?

Open your child’s page → Family learning and remove the saved caregiver details. For profile removal, open Edit in that child’s page. Device backups are managed separately; see the Privacy Policy.

For personal data and backup details, read our Privacy Policy.